Refund Policy

Last updated: October 27, 2026

We want you to be happy with your Soda Steel Gummies order. This policy explains how refunds and returns work and how to get help with a purchase.

1. Where Your Order Is Processed

Orders are completed on the official order page linked from this website. Payment, shipping and returns are handled by that store together with its payment providers. This page explains the standard terms that apply and how we can help you through the process.

2. Refund Requests

If you are not satisfied with your purchase, please contact us as soon as possible. Include your order number, the email used at checkout, and the reason for your request so we can locate your order and assist you quickly.

3. Damaged, Defective or Incorrect Items

If your bottle arrives damaged, defective, or different from what you ordered, contact us right away with a photo of the product and packaging. Qualifying cases are typically replaced or refunded in line with the store's policy.

4. Non-Refundable Situations

For safety reasons, opened products may not be returnable except where they are damaged or defective. Shipping fees may be non-refundable, and any refund covers the value of the product itself. Requirements may vary with your local consumer-protection laws, which prevail where applicable.

5. How Refunds Are Issued

Approved refunds are returned to the original payment method used at checkout. Depending on your bank or card provider, it can take several business days for the credit to appear on your statement.

6. Cancelling or Changing an Order

If you need to change or cancel an order, contact us as soon as possible after purchase. Once an order has shipped it can no longer be changed, but you may be able to return it under the terms above.

7. Contact for Refunds

Start any refund or return request by reaching out to us: contact@nutrafame.com, Telegram @shubhammalva, or WhatsApp +91 70555 67447. We will guide you through the next steps.